At ZyroCRM, we strive to provide reliable, high-quality CRM services to all our customers. This Cancellation and Refund Policy outlines the terms under which you may cancel your subscription or request a refund. By using our Services, you agree to the following terms.
1. Subscription Cancellation
You may cancel your subscription at any time by contacting us at support@zyrocrm.com or through your account settings (when available).
Upon cancellation, you will continue to have access to ZyroCRM until the end of your current billing cycle.
Cancellation requests will not result in immediate refunds for any unused portion of the subscription.
2. Refunds
We provide refunds only under the following conditions:
Duplicate Payment: If you are accidentally charged more than once for the same subscription.
Technical Error: If a transaction is debited but your subscription is not activated.
Service Failure: If ZyroCRM is unable to deliver the promised services due to technical issues on our end (verified by our team).
Non-Refundable Cases:
Subscription fees for services already used (partial or full) are non-refundable.
Refunds will not be issued for dissatisfaction based on individual preferences or lack of use.
Any promotional/discounted subscriptions are non-refundable.
3. Refund Request Process
To request a refund, email us at billing@zyrocrm.com with your payment reference ID, date of transaction, and reason for the request.
All valid refunds will be processed to your original payment method within 7โ10 working days, depending on your bank/payment provider.
4. Trial Periods (If Applicable)
If ZyroCRM offers a free trial period, you will not be charged during the trial.
Charges will begin only after the trial period ends unless you cancel before that date.
Payments made after the trial ends are non-refundable.
5. Changes to This Policy
We may update this Cancellation and Refund Policy from time to time. Updates will be effective immediately upon posting on our website.
6. Contact Us
For any questions or concerns about cancellations or refunds, contact us at:
๐ง billing@zyrocrm.com
๐ง support@zyrocrm.com
๐ +91 9728296061